Restaurant Management: Customers, Operations, and Employees

by Robert Christie Mill

Book Overview

Identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. Structured around the three parts of the meal... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0131136909
• ISBN13: 9780131136908
• Release Date: February 2020
• Publisher: Pearson
• Length: 443 Pages
• Weight: 1.75 lbs.
• Dimensions: 0.9" x 7.0" x 9.2"

Customer Reviews

Very usefull

Although this book is expensive, the quality of its contents justifies the aquisition. It's a comprehensive manual of all the aspects the you must take into account when you are running a restaurant or you wish to start one. Nobody should start a business in this industry without reading books like this.

Awesome in understanding all aspects of the restaurant

It's been a year since we opened our restaurant in Chicago without any prior experience in the food industry. Having read this book helped me create and maintain our financial controls and understand our customer expectations. For less than 90 bucks, this book has provided me with invaluable, easy to understand and directly applicable concepts. A must read for anyone starting out in the restaurant business.

Restaurant Management-customers, Operations, and Employees

I will soon be opening a cafe and have been desperately looking for a book like this. It is a detailed text book covering everything, plus hundreds of "quick bites" that offer tips and examples to help with understanding. I know its a reference that I will go back to over and over.