Resolving Conflict With Others and Within Yourself

By Gini Graham Scott

RESOLVING CONFLICT provides a step-by-step guide to the unique E-R-I method of conflict resolution. It's based on dealing with the negative emotions, using the reason to understand the situation and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0934986819
• ISBN13: 9780934986816
• Release Date: January 1990
• Publisher: New Harbinger Pubns Inc
• Length: 235 Pages
• Weight: 0.75 lbs.
• Dimensions: 8.5" x 0.8" x 5.8"

Customer Reviews

A must read

The Ms. Scott creates an encompassing and definitive list of how to identify and resolve conflicts in business, personal life, and general interactions. This book also shed much light on my own personality and interaction style - so that I can better tailor and fit my social interactions to accomplish the goals for the conversation, as well as understand other's reactions to my style.