Quality Management

by Rosa Oppenheim, Howard S. Gitlow, Alan V. Oppenheim, et al.

Book Overview

Presents a workable approach to the tools and methods necessary for quality improvement. This text adopts Shewhart's and Deming's view of control charts.

• Format: Hardcover
• Language: English
• ISBN: 0256106657
• ISBN13: 9780256106657
• Release Date: August 1994
• Publisher: Irwin/McGraw-Hill
• Length: 503 Pages
• Weight: 2.42 lbs.
• Dimensions: 1.0" x 7.6" x 9.6"