Quality Improvement: A Systems Perspective

by William Roth

Quality improvement: it's an attractive concept on paper. So why do the vast majority of quality improvement efforts fail?
William Roth knows from experience: as a Ph.D in systems theory, an ex-corporate manager, a professor-and the designer (with the AQP) of a national program to deliver training for quality credentials in the systems approach. His belief: enduring quality improvement is an "all or nothing" situation-requiring a systemic approach,...

• Format: Hardcover
• Language: English
• ISBN: 1574442368
• ISBN13: 9781574442366
• Release Date: December 1998
• Publisher: CRC Press
• Length: 278 Pages
• Weight: 1.24 lbs.
• Dimensions: 0.9" x 6.2" x 9.3"