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The nature and management of the public sector has changed dramatically since a more flexible, market-based model replaced the rigid, bureaucratic form of public administration of the 20th century. The fourth edition of this highly successful text provides a uniquely broad ranging... Read Full Overview

Since the mid-1980s, the public sectors of Western countries have undergone major change as governments try to respond to the challenges of technological change, globalization, and international competitiveness. This book provides an introduction to, and assessment of, the theories... Read Full Overview

Introducing the scope and scale of government, competing approaches to the study of management in the public sector, different forms of service delivery and the major topics in the subject such as strategic management, leadership and performance management, this book continues... Read Full Overview