Process Mapping and Management

by Sue A. Conger

This book provides a blueprint of how to develop a discipline for process management that applies to any type of orientation.

As the economy moves toward a services orientation, companies are struggling with how to improve their offerings. Process management is a key component of the services that companies provide, and author Sue Conger has written a helpful tool to learn more of this key component now helping companies around the...

• Format: Paperback
• Language: English
• ISBN: 1606491296
• ISBN13: 9781606491294
• Release Date: July 2011
• Publisher: Business Expert Press
• Length: 486 Pages
• Weight: 1.55 lbs.
• Dimensions: 1.0" x 6.0" x 9.0"