This book is primarily aimed at professionals who want to understand in an entertaining, but also tangible way, how they can reduce conflict situations and pressure at work and even become more successful. The book is based on the personality model of the psychologist William Moultan Marston ("DISC"). The model is intuitively understandable and easy to apply in everyday life. All you need is a little knowledge of human nature. The aim is to learn, how to communicate effectively with those around you. This avoids conflicts, stress or even anxiety symptoms. But who has anything against happiness and harmony in the workplace The first part of the book is about the model. I have consciously tried to show the DISC behavioral model in its practical application and to draw as many comparisons and examples as possible. In the second part, I have included my own personal experiences, extraordinary encounters and examples from my professional life. At the end, you will find a pragmatic approach on how to prepare for interviews and demanding conversations. I enjoyed writing the book myself, because while I was writing about my own past, I relived many things from a new perspective. The book is easy to digest and helps to apply the knowledge in your daily life. I hope you enjoy reading it
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