
Learn the skills you need to succeed in the modern medical office Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional...

Using a clear, hands-on approach to learning front office skills, Medical Office Administration, 4th Edition prepares you for a successful career as an administrative medical office assistant. Performing procedures with SimChart(R) for the Medical Office (SCMO),...

To succeed in today's medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting...

This all-in-one textbook/workbook features practical information on medical office administrative procedures, skills, and equipment. It clearly details the important role played by medical office employees, showing the importance of being a multi-skilled front office professional...



444 pagesThe engaging worktext format reinforces chapter content and encourages you to apply what you've learned to real-world case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities.Written in a conversational writing style, making...


Medical Office Administration: A Worktext empowers students by offering the tools necessary to provide optimal patient service, problem solving, team building, empathy, and patient/customer service. It also takes a fresh look at the health care workplace and emphasizes quality...