Medical Office Administration (Revised Reprint): A Worktext

By Brenda A. Potter

Book Overview

Medical Office Administration: A Worktext empowers students by offering the tools necessary to provide optimal patient service, problem solving, team building, empathy, and patient/customer service. It also takes a fresh look at the health care workplace and emphasizes quality patient services as a key component to a health care organization. A textbook and workbook all in one, it contains practical information on all medical office administration procedures and equipment, and it integrates problem-solving, team-building exercises within each chapter.

• Format: Paperback
• Language: English
• ISBN: 0721606903
• ISBN13: 9780721606903
• Release Date: September 2003
• Publisher: Elsevier - Health Sciences Division
• Length: 464 Pages
• Weight: 2.50 lbs.
• Dimensions: 11.5" x 0.8" x 8.8"