Measuring Patient Experience in Healthcare

By Maksim Godovykh

Patient experience is a cornerstone of modern healthcare, shaping satisfaction, trust, and clinical outcomes. Measuring Patient Experience in Healthcare provides a comprehensive guide to understanding, assessing, and improving this multidimensional concept.

The book explores the drivers of patient experience, from communication and environment to organizational culture, and examines cutting-edge measurement tools such as surveys, real-time feedback, and AI-driven sentiment analysis. It also highlights innovative strategies for embedding patient-centered practices into healthcare systems, fostering collaboration, and sustaining improvements.

Through practical insights and real-world case studies, this book equips healthcare professionals with the tools to deliver exceptional, patient-centered care. Combining theory and application, it offers a roadmap for creating systems that prioritize compassion, innovation, and measurable outcomes.

• Format: Paperback
• Language: English
• ISBN: B0DPR4PVQQ
• ISBN13: 9798230630807
• Release Date: December 2024
• Publisher: Thr
• Length: 150 Pages
• Weight: 0.46 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"