Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance ... Research & Management Science, 215)

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Managing Service Productivity: Using Frontier E...

Edition Description

This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service...

Edition Details

Format:Hardcover

Language:English

ISBN:3662434369

Format: Hardcover

Condition:

169.99

Quantity:

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Managing Service Productivity: Using Frontier E...

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