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Hardcover Managing Service Companies Book

ISBN: 0201624265

ISBN13: 9780201624267

Managing Service Companies

This book for managers and executives concerned with developing successful service standards is based on research first published as an Economist Intelligence Unit report. The material has been expanded to explore key issues. It addresses specific questions such as: why do so many service initiatives fail?; and how can we improve service standards and long-term profitability'.


Format: Hardcover

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We receive fewer than 1 copy every 6 months.

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