Managing Service Companies

by Ken Irons

This book for managers and executives concerned with developing successful service standards is based on research first published as an Economist Intelligence Unit report. The material has been... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0201624265
• ISBN13: 9780201624267
• Release Date: January 1993
• Publisher: Addison Wesley Longman
• Length: 268 Pages
• Weight: 1.30 lbs.
• Dimensions: 0.9" x 6.4" x 9.5"