MANAGEMENT SKILLS NEW HC SUPV 2E: .

By William O. Umiker

Book Overview

Build and enhance management skills with this second edition of a bestseller. Managers learn how to effectively get things done and get maximum effort from their staff. With constant changes in the health care profession this is a survival guideupdated with information on cost control, cultural diversity, quality improvement, proven techniques for customer satisfaction, and more.

• Format: Hardcover
• Language: English
• ISBN: 0834203987
• ISBN13: 9780834203983
• Release Date: October 1993
• Publisher: Jones & Bartlett Learning
• Length: 374 Pages
• Weight: 0.95 lbs.
• Dimensions: 1.9" x 10.0" x 8.0"