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Paperback Making Hostile Words Harmless Book

ISBN: 0470281944

ISBN13: 9780470281949

Making Hostile Words Harmless

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Format: Paperback

Condition: Good

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Book Overview

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.

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