When I travelled through Vietnam in 2012 I wrote ten letters to the people that mattered most to me. Each letter told a story that I experienced, and each letter concluded with a lesson learnt. Since I work as a consultant for multinational enterprises when I am not traveling, I was particularly interested how to apply these lessons learnt to my daily business. And what's good for me, certainly isn't bad for you. This book gives you ten valuable lessons that you can immediately apply to your work environment to improve success, revenue, employee happiness, and customer satisfaction.
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