Lessons Unlearned: 25 Years in Customer Service

by John Ragsdale

Book Overview

Customer service is of particular importance in the technology industry; customers rely on technical support services when they have a problem with a piece of hardware, software, or a consumer device.... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0984213066
• ISBN13: 9780984213061
• Release Date: March 2012
• Publisher: Point B Inc
• Length: 150 Pages
• Weight: 0.95 lbs.
• Dimensions: 0.7" x 6.1" x 9.0"