Help your team solve today's problems-and handle the next ones better.
A request comes back for clarification. You supply the missing detail, the work moves on-and the next request brings the same difficulty.
Each recurrence raises a leadership question. What needs attention now? What makes the problem return? What support would help the team deal with it more effectively?
Lean Leadership is a practical guide for supervisors and team managers who want to improve everyday work and develop the people doing it. David Morgan connects observation, coaching, daily routines and measures to the decisions you face before, during and after a change.
Inside, you'll learn how to:
Observe how work actually happens before committing to a fix.Make problems easier to raise, with clear ownership and follow-through.Coach investigation and recognize when instruction or direct help is needed.Give daily routines a useful purpose and a practical response when plans change.Check what the measures show and how a change affects the next team.Return to an interrupted trial with a clear question and a manageable next step.Office, service and operational illustrations make the decisions concrete. A worked coaching conversation follows an investigation as it develops. Clearly labeled calculations explain how to interpret time and error figures, with supporting references at the back.
Start with a problem your team already faces. Use it to improve the work and develop how your team approaches the next one.