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Kundenzufriedenheit
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Kundenzufriedenheit: Beschwerdemanagement als I... [German] 3836664569 Book Cover

Kundenzufriedenheit: Beschwerdemanagement als I... [German]

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Edition Description

Als Folge immer h her ges ttigter M rkte und hoher Wettbewerbsintensit t wird es f r Unternehmen immer schwerer, Neukunden zu gewinnen. Umso wichtiger ist es demnach, bestehende Kunden auch f r k nftige K ufe zu behalten. Andererseits haben Untersuchungen ergeben, dass ca. 25%...

Edition Details
Format:Paperback
Language:German
ISBN:3836664569
Format: Paperback
Condition:
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53.34
Save $6.56!
List Price: $59.90
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