Keeping Your Cool Under Fire: Non Defensive Communication

By Theodora Wells

No Synopsis Available.

• Format: Hardcover
• Language: English
• ISBN: 0070692505
• ISBN13: 9780070692503
• Release Date: January 1979
• Publisher: McGraw-Hill
• Length: 373 Pages
• Weight: 1.70 lbs.

Customer Reviews

"It's Great" -- 20 years later!

The title is a quote by a Marriage and Family Therapist who just saw the book yesterday. I'm the author and feel great that it is still that valuable. Keeping your cool by listening, trusting and keeping focused on desired results may be even more vital today. Do you think we need an update?