An explanation of generic counselling skills and the way in which they can be used to help people to develop their full potential and draw on their own resources. Richard Nelson-Jones combines description, discussion and activities to define the essential skills of the giver in a helping relationship. Topics covered include: what counselling skills are; activating communication and feelings; improving listening skills; clarifying and expanding understanding; setting goals for change; and changing communication, actions and thinking. examples and case studies are used to encourage an open-minded, yet discerning approach to helping others.
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