Improving Through Benchmarking: A Practical Guide to Achieving Peak Process Performance

by Richard Y. Chang and P. Keith Kelly

Book Overview

This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1883553083
• ISBN13: 9781883553081
• Release Date: January 1994
• Publisher: Pfeiffer & Company
• Length: 106 Pages
• Weight: 0.60 lbs.
• Dimensions: 0.4" x 7.0" x 10.0"