Improving Relations at Work (Better Management Skills Series)

by Elwood N. Chapman

Organizations pay a monumental price in lost productivity because of emotional disturbances and negative attitudes caused by damaged interpersonal relationships. A conflict between employees (especially at the executive level) can not only affect the decision-making process, but also sometimes destroy the morale of an entire organization. In areas where solid customer relations are essential, personal conflicts can damage or destroy key client relationships...

• Format: Paperback
• Language: English
• ISBN: 0749400625
• ISBN13: 9780749400620
• Release Date: November 1989
• Publisher: Kogan Page
• Length: 80 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.0" x 0.0" x 0.0"