Human Competence: Engineering Worthy Performance

By Thomas F. Gilbert

Book Overview

What People Have Said About Human Competence

"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments Gilbert left behind will continue to profit behavior analysis and performance improvement for a long, long time." --Ogden Lindsley, Behavior Research Company

"Human Competence is probably the most borrowed and least returned book in my library. It's good to have it in print more than once, so that I can keep replacing it, and rereading it for new insights from the original master of HPT." --Rob Foshay, TRO Learning, Inc.

"Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations." --Dick Lincoln, Centers for Disease Control

• Format: Hardcover
• Language: English
• ISBN: 0787996157
• ISBN13: 9780787996154
• Release Date: August 2013
• Publisher: Pfeiffer
• Length: 416 Pages
• Weight: 1.65 lbs.
• Dimensions: 1.3" x 6.3" x 9.3"

Customer Reviews

Excellent revision!

Excellent revision / update. The preface by Marilyn Gilbert and all the tributes make this an important and engaging read for everyone in the field (performance improvement & training). I would never get rid of my dog-earred original (1978) but I'm glad I made this purchase!

Great book, changed my perspective on training

Really enjoyed it. For me, the concept of Human Performance Technology really clicked. I would suggest it to any trainer, instructional designer, or manager.

The bible of HPI

This book is must-reading for those in learning, development, and human performance improvement. The late Gilbert deserves much more credit than he receives. Much of his work is "sampled" in newer books, but this is the definitive source!

Leisure

This unique perspective on human behavior provides a powerful and enjoyable set of tools to influence key issues at work. Thomas Gilbert provides a look at people that is based on empirical observations and the occurrence of functional relationships between our work behavior and that of others. It also takes into consideration the ecological variable effecting the execution of a business model and operationl.He argues that competency is not a measure of knowledge, hardward, or dedication, it is a measure of worthy performance. Results that faciliate the acquisition of leisure or opportunity to pursue more meaningful or worthwhile activites are the best measure of competency. This book will help any person at work who whats to succeed. It provides a perspective that will allow that person to improve their own an others performance at work. It will help any open minded person demonstrate their own competency.It is excellent and profound.