An essential tool for managers wanting to optimise their human capital. Proven techniques and insights on best practices and key tactics to develop and enhance your people management skills. This book introduces the fundamental skills to managing people via the following key content: Clear and engaging communication; Establishing focused directions; Coaching to enhance performance; Providing effective feedback; Gaining commitment from your people. Be inspired by this complete guide to achieving people management success. Emilia Gallo is the founder and managing director of Excel Global Consulting Limited. She is an experienced and professional international speaker, consultant and trainer. Her eighteen years of knowledge and expertise in research, design and development of management programs are the basis of this realistic, easy-to-follow guide that will support you with all your managing people needs.
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