How to Manage Conflict: Turn All Conflicts Into Win-Win Outcomes

by Peg Pickering

How to Manage Conflict is a practical guide offering advice and suggestions for successfully handling all types of discord. Each chapter provides directions to conquer rough terrain and builds upon... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1564144402
• ISBN13: 9781564144409
• Release Date: January 2000
• Publisher: Career Press
• Length: 96 Pages
• Weight: 0.36 lbs.
• Dimensions: 0.3" x 5.3" x 8.4"

Customer Reviews

Insightful!

To learn how to cure conflicts or head them off before they become major conflagrations, spend a little time with author Peg Pickering. Her brief but compelling guide to conflict resolution is a must read for every employee from the mailroom gang to the CEO. She offers practical, usable methods for understanding, diffusing and resolving conflicts ranging from minor annoyances to major blow-outs. Strongly and honestly written, the book is devoid of fluff and goes right to the point without pages and pages of psychobabble. We at getAbstract recommend this book to everyone who has to deal with anyone else.