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Paperback How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer Focused Change Book

ISBN: 1941688640

ISBN13: 9781941688649

How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer Focused Change

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Book Overview

Learn how to create journey maps that actually get resultsNearly two out of three journey maps fail to drive customer-focused change. Find out how to make your initiative successful, and avoid the... This description may be from another edition of this product.

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