Guide to Interpersonal Communication (Guide to Business Communication Series)

by Joann Baney

Book Overview

Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0130352179
• ISBN13: 9780130352170
• Release Date: July 2003
• Publisher: Pearson
• Length: 128 Pages
• Weight: 0.34 lbs.
• Dimensions: 0.3" x 6.2" x 7.5"

Customer Reviews

Finally!

Finally a book that tells the straight story about how to communicate effectively within an organization. I am always amazed at how HR departments fail to understand how important effective communication is as a management tool. Baney gives clear and concise advice about how to make sure that you have made clear your expectations and your obligations in a way that will make you one of those people whose word "you can trust." Good stuff!

Must read, if you deal with humans

If you are in business, you need to read this book. As a manager and business owner, I regard this Guide to be an essential part of my library. It's a fine read and useful as a desk reference -- I refer back to it often. Practical suggestions, engaging voice. Read now, avoid awkwardness later!