The next wave of transformation for the postal sector is agentic Al. It will fundamentally remake postal operating models as it accelerates the pace of change throughout society. Incremental improvement and linear planning will not suffice; they cannot navigate the scale and velocity of disruptions now underway. This book equips postal leaders with the strategic insights they need to thrive amid this shift, andposition their organizations to lead in the Al-powered, platform-driven economy. This is the Guidebook for the Posts to seize the future.
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