From Conflict to Courage: How to Stop Avoiding and Start Leading

by Marlene Chism

Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth.

Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn't the problem, mismanagement is.

Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene...

• Format: Paperback
• Language: English
• ISBN: 1523000724
• ISBN13: 9781523000722
• Release Date: May 2022
• Publisher: Berrett-Koehler Publishers
• Length: 224 Pages
• Weight: 0.72 lbs.
• Dimensions: 0.6" x 6.2" x 9.1"

Customer Reviews

Excellent Resource for Managing Conflict

From Conflict to Courage by Marlene Chism is an excellent resource if you think you need help at resolving conflict. Truth is, most of us do need help. This book is not just a regurgitation of conflict management that you’ve either read about or received training in. The author’s presentation is clear and pertinent. Chism is a consultant, but her book isn’t written for consultants. I found it refreshing. The chapters are clear and succinct. The information makes sense, and the stories and examples help clarify the key points. There are exercises to do to help you better understand where you stand in handling conflict. From Conflict to Courage has real meat in it. I very much enjoyed Chism’s book, because it made me think about conflict resolution and management in a new way.