A typical emergency begins with the discovery and reporting of an incident. After the report is received, the information is processed and the appropriate units are alerted. Those firefighters not staffing the station (whether volunteer, paid on-call, or collateral duty fire brigade members) must travel to the station. Firefighters then don their protective equipment, board the vehicles, and the response phase begins. In some organizations or scenarios, members not staffing the station may go directly to the incident scene.
It seems so simple to just "send the closest unit," but there is a lot that must happen to ensure that a system is operating efficiently so that each apparatus is in the right place to be most effective. Unfortunately, efficiency is often an opposing force to efficacy and optimal solutions quickly become convoluted and unmanageable.
This book attempts to reframe key issues to allow administrators to develop new working models for solving resource allocation problems in the modern fire service.
These pages review our literal route of response and the objectives that drive it before driving home a new view of risk management for accomplishing the effective assignment of resources and the automation of these systems that will support the decisions to achieve it.