Customer with a Capital C: Customer-Centric Service in a Nutshell

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Edition Description

Customer with a Capital C provides a unique insight into the workings of one of North America's foremost customer service organizations, Headsets.com. Over the past decade the author, Ken Welsh, has worked as Headsets.com's voice coach, helping distil the vision of the company's...

Edition Details

Format:Hardcover

Language:English

ISBN:1482829959

Format: Hardcover

Condition:

32.77

Quantity:

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Customer with a Capital C: Customer-Centric Ser...

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