Customer Service Skills for Success

by Robert W. Lucas

Book Overview

Recipient of the 2017 Textbook and Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas, now in its seventh edition, is the top-selling... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0073545465
• ISBN13: 9780073545462
• Release Date: February 2014
• Publisher: McGraw-Hill Education
• Length: 464 Pages
• Weight: 1.00 lbs.
• Dimensions: 0.7" x 8.4" x 10.7"