Customer Relationship Management: Concepts and Technologies

By Francis Buttle

Book Overview

Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook, including substantial revisions to bring its coverage up to date with the very latest in CRM... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1856175227
• ISBN13: 9781856175227
• Release Date: October 2008
• Publisher: Routledge
• Length: 528 Pages
• Weight: 2.70 lbs.
• Dimensions: 1.2" x 7.4" x 9.6"