Current Issues and Development in Hospitality and Tourism Satisfaction

by John A. Williams, Muzaffer Uysal, John A. Williams

Stay ahead of your customers as their service expectations change In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0789024349
• ISBN13: 9780789024343
• Release Date: August 2004
• Publisher: Routledge
• Length: 218 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.6" x 6.0" x 8.4"