Process Improvement

by Chris (Ed.) Carrigan, Eileen Flanagan, Jon Scott, et al.

The critical skills outlined in this book teach you to quickly grasp what process improvement is all about, learn specific tools and techniques applicable to every business, understand what needs... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1560523220
• ISBN13: 9781560523222
• Release Date: January 1995
• Publisher: Axzo Press
• Length: 106 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.3" x 8.0" x 9.9"

Customer Reviews

Very good read for process improvements

I have read this book recently and finished it in one go. This book teaches process mapping and process improvement in a very concise and to-the-point manner. There are examples of processes from real world. Best thing I liked is the bulleted approach for the important points related to processes, improvements, hindrances, measurements etc. So you need not to read through endless paragraphs to find one useful point. Its a preferred read for all Process and Quality people.