Crisis Communication

By Tyrone M Woodyard

This research paper is a review of Air Force crisis communication training for
commanders. As the primary spokesperson for their organization, commanders must
know how to communicate during a crisis. This leads to the research question. How
does the Air Force prepare commanders to communicate during a crisis and are they
using effective crisis communication techniques.
The methodology is a review of crisis and crisis communication literature to develop a working definition of a crisis and crisis communication. The Air Force's Media
Training program and training techniques are also reviewed to identify and describe effective crisis techniques. The crisis communication training program or a civilian crisis
communication firm, Wilson Group Communications, is also reviewed. This comparison will provide information to help determine the effectiveness of the Air Force training
program compared to a civilian organization. The comparisons identified common crisis communication techniques and provide information for a commanders guide.

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• Format: Paperback
• Language: English
• ISBN: 1025086864
• ISBN13: 9781025086866
• Release Date: May 2025
• Publisher: Hutson Street Press
• Length: 56 Pages
• Weight: 0.20 lbs.
• Dimensions: 0.1" x 6.1" x 9.2"