Crisis Communication: Managing Stakeholder Relationships

by Audra Diers-Lawson

Book Overview

Crises come in many shapes and sizes, including media blunders, social media activism, extortion, product tampering, security issues, natural disasters, accidents, and negligence - just to name a few. For organizations, crises are pervasive, challenging, and catastrophic, as well as opportunities for organizations to thrive and emerge stronger.

Despite the proliferation of research and books related to crisis communication, the voice that...

• Format: Paperback
• Language: English
• ISBN: 1138346241
• ISBN13: 9781138346246
• Release Date: October 2019
• Publisher: Routledge
• Length: 320 Pages
• Weight: 1.35 lbs.
• Dimensions: 0.8" x 6.9" x 9.5"