Conflict Management

By Stephan Proksch

Recognising and Resolving Conflicts.- Traditional Methods of Conflict Management.- Complementary Methods of Conflict Management.- Mediation.- Mediation Techniques.- Questioning Techniques.- Conflict Prevention.- Setting up an Internal Company Conflict Management System.- Establishment of Mediation Facilities within an Enterprise: Two Case Studies.- Check Lists, Mediation Agreement, Codes of Conduct.

• Format: Hardcover
• Language: English
• ISBN: 3319318837
• ISBN13: 9783319318837
• Release Date: July 2016
• Publisher: Springer
• Length: 134 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.4" x 6.1" x 9.2"