Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes

By Susan S. Raines and Susan S Raines

Book Overview

Conflict Management for Managers is designed to equip managers with the skills and information they need to improve their handling of common disputes. Enhanced to facilitate your daily work, this updated edition incorporates a greater number of exercises that address conflicts with employees, customers, business partners and regulators.

• Format: Paperback
• Language: English
• ISBN: 1538119935
• ISBN13: 9781538119938
• Release Date: July 2019
• Publisher: Rowman & Littlefield Publishers
• Length: 432 Pages
• Weight: 1.50 lbs.
• Dimensions: 0.7" x 7.0" x 9.9"