Communication Skills for Business Professionals

by Michael Lewis, Robert Gill, Celeste Lawson, et al.

Communication Skills for Business Professionals, second edition, is a student-friendly introduction to effective communication in the workplace. Engagingly written, the text covers foundational topics such as audience, influence, channels, conflict and persuasion, before investigating more complex areas such as intercultural communication, virtual communication, researching in the era of 'fake news' and strategies for successful written communication...

• Format: Paperback
• Language: English
• ISBN: 1108594417
• ISBN13: 9781108594417
• Release Date: June 2019
• Publisher: Cambridge University Press
• Length: 488 Pages
• Weight: 2.40 lbs.
• Dimensions: 0.9" x 7.4" x 9.1"