Communicating for Managerial Effectiveness

By Phillip G. Clampitt

Book Overview

Do you think you communicate strategically? For students and managers who want to manage and communicate more effectively, Phil Clampitt′s book is essential reading.

Communicating for Managerial Effectiveness

enables managers and students to clearly view their communication abilities and organizational dilemmas and challenges. The first two chapters explain the complex process of communication. The third chapter examines the impact of corporate culture on the communication climate. The next six chapters analyze critical communication challenges most managers face. These chapters discuss how to: Manage information Select appropriate communication channels Develop an effective performance feedback system Communicate about organizational changes Foster interdepartmental communication Create an innovative spirit

The final chapter focuses on ethics and building trust through communication practices. Real world cases and examples used throughout the book are drawn from Clampitt′s extensive organizational consulting experience and from the worlds of politics, history, science, and art.

What′s new in this edition?

More -- emphasis on successful implementation More -- insight about managing the relationship between data, information, knowledge, and action More -- specific advice about how to strategically communicate about organizational changes More -- discussion of ′dot.coms′ as well as the impact of the Internet on traditional brick-and-mortar organizations More -- opportunities to learn

Visit the book′s Web site at http: //www.imetacomm.com/books/cme/index.html for chapter outlines, exercises, and case studies.

• Format: Paperback
• Language: English
• ISBN: 0761921532
• ISBN13: 9780761921530
• Release Date: October 2000
• Publisher: SAGE Publications, Inc
• Length: 304 Pages
• Weight: 1.17 lbs.
• Dimensions: 10.0" x 7.3" x 0.8"

Customer Reviews

Educational and Applicable

Clampitt's book is an invaluable resource for any Leader, Manager, Employee or Student. I've used the concepts in various settings from large organizations to classrooms with great success. Clampitt's examples are top notch and the case studies are applicable to many different situations. Truly a great read and a resource I've found myself referring to time and time again.

Strategic Communication at it's best

Clampitt's book is a rare blend of theory, research and real world examples, creating one of the best tools any manager, employee, or student can find. The real world case studies are applicable to many different situations and contexts and shows the great insight Clampitt into the communication process in organizations. I was particularly impressed with the "Drill down" exercises and have used them to teach freshman communication students critical thinking skills. An excellent read and an even better tool!

Communicating

This book is also very appropriate for my communication management class. We use it extensively.

More than just Skills!

I am a Director of Training and communication is a pervasive concern. Unlike other books that focus on skill-building, this one addresses more fundamental communication issues. What I found particularly valuable was that the strategic discussions were directly linked to specific action plans that I could implement. For instance, the book discusses the principles behind effectivly communicating change along with providing some concrete suggestions. I enthusiastically recommend this book to anyone charged with addressing communication problems in their organization.

Informational, entertaining, and extremely useful.

Communicating for Managerial Effectiveness is a book aimed at executives and managers. However, employees at all levels will benefit from Clampitt's suggestions and recommendations.The book is comprised of 11 chapters and covers communication breakdowns and challenges that I can certainly relate to, such as using the correct communication channels, communicating change, giving performance feedback, and communicating the corporate culture. In each chapter, Clampitt analyzes common problems that occur in organizations, defines why these problems occur and offers concrete recommendations and suggestions. Clampitt is skilled at using great metaphors, case studies, examples, statistical evidence, and experience to form his recommendations. Every day I apply the knowledge I've gained from this book to my career at Rockwell Automation; I highly recommend this book to you so you can benefit from it in your career as well.