Cases on Managing E-Services

By: Scupola, Ada

Providing concrete examples of successes and pitfalls of e-services management, this text offers a definition and typology of e-services and their main characteristics through theoretical papers and... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1605660647
• ISBN13: 9781605660646
• Release Date: October 2008
• Publisher: Igi Global Scientific Publishing
• Length: 324 Pages
• Weight: 2.34 lbs.
• Dimensions: 0.9" x 8.6" x 11.4"