
"Written in the same remarkable vein as Getting to Yes , this book is a masterpiece." --Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People * Winner of the Outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict...

The seasoned negotiator who brought readers Getting to Yes joins forces with psychologist Shapiro to reveal how emotions affect negotiations and, more importantly, how they can be used as a tool.


![Gérer ses émotions [French] 2221106687 Book Cover](https://m.media-amazon.com/images/I/31NDvcFDMLL._SL500_.jpg)
![Emociones En La Negociacion Las [Spanish] 9584503871 Book Cover](https://m.media-amazon.com/images/I/21M8hnRfOsL._SL500_.jpg)

Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want.

![Outside of common sense / Za predelami zdravogo... [Russian] 5981241888 Book Cover](https://m.media-amazon.com/images/I/51qxhg1zB8L._SL500_.jpg)
