Steeped in vivid case examples, experimental activities and therapeutic dialogue, this multidisciplinary book provides a thorough, step-by-step guide to the subject, working through each stage of the helping process.
The key skills covered include:
Starting, structuring and summarizing the helping processActive listeningOffering challenges and feedbackFacilitating problem solvingImproving clients′ self-tale, rules and perceptionsCoaching, demonstrating and rehearsingManaging resistance and changing referrals Conducting and terminating helpAccessible, practical and concise, this bestselling book also discusses ethical issues and dilemmas, multicultural and gender aware helping, providing a master class for anyone using counseling skills in the course of their work.