You didn't start a business to answer the same email for the fortieth time.
Every small business has two jobs: the work customers pay for, and the admin that keeps it running. Enquiries, quotes, bookings, invoices, chasing payments, social posts. The second job grows with the business and eats your evenings and weekends. Automate the Admin is a practical, no-code playbook for owners who want that time back. It gives you 25 complete workflows. Each one tells you what it does, what you need, how to build it step by step, a ready-to-use AI prompt, what can go wrong and how much control to keep at first. Inside, you will learn how to: Find the three tasks worth automating first with a simple one-week time auditAnswer enquiries in minutes, day or night, without sounding like a robotRecover missed calls with text-backs, voicemail summaries and an AI receptionistFill your diary with self-service booking, reminders and a waiting listFollow up every quote and get invoices paid soonerKeep marketing, reviews and listings ticking over in a couple of hours a monthProtect customer trust and stay on the right side of UK data protection and marketing rulesRoll it all out in 30 days, one safe step at a timeAlso included: a prompt library, a workflow scorecard and ROI calculator, ready-made message templates, a step-by-step first build, and playbooks for trades, salons and clinics, consultants, shops and hospitality. No coding. No jargon. No hype. Time savings depend on your business, so the book shows you how to measure your own results before and after. About the author: Said Dirie runs a UK digital agency that builds AI chatbots and voice agents for small businesses. He holds a PhD in Linguistics.