Advances in Banking Technology and Management: Impacts of ICT and CRM

By Vadlamani Ravi

This is an examination of the various technical and organisational elements that impact services management, business management, risk management, and customer relationship management. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 159904675X
• ISBN13: 9781599046754
• Release Date: October 2007
• Publisher: Information Science Reference
• Length: 382 Pages
• Weight: 2.99 lbs.
• Dimensions: 1.1" x 8.8" x 11.3"