100 Methods for Total Quality Management

by Gopal K. Kanji and Mike Asher

Book Overview

From force field analysis to zero defects', from brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.

• Format: Paperback
• Language: English
• ISBN: 0803977476
• ISBN13: 9780803977471
• Release Date: April 1996
• Publisher: Sage Publications UK
• Length: 256 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"