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Strategic customer service
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Developing New Services: Incorporating the Voice of the Customer into Strategic Service Development
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Format: Hardcover
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Strategic customer management: Enhancing customer retention and service recovery
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Disruptive Selling: A New Strategic Approach to Sales, Marketing and Customer Service
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
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16.47
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Customer Service Management in Africa
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Customer Service in the Future : A Guide to the Strategic Innovations for Improving Customer Experience
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
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Format: Hardcover
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Total Customer Satisfaction: Lessons from 50 European Companies with Top Quality Service (FT)
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Strategic Lean Service: A case study of how a global IT service delivery organization used Lean to drive organizational transformation and achieve customer satisfaction
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STRATEGIC SIGNIFICANCE OF INVENTORY MANAGEMENT TO PROMOTE CUSTOMER SERVICE DELIVERY (THE CASE BAIR DAR FOOD FACTORY): INVENTORY MANAGEMENT
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PMI-PMOCP Strategic PMO and Value Delivery Review: A Decision-Centered Guide to PMO Strategy, Customer Value, Service Design, Organizational Alignment, and Performance Improvement
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50.22
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Format: Paperback
Condition: New
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