Customer Service for Professionals in Health Care
$8.69 - $13.25
The Indispensable Health Care Manager: Success Strategies for a Changing Environment (The Jossey-Bass Health Series)
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Wendy Leebov's Essentials for Great Personal Leadership Wendy Leebov's Essentials for Great Personal Leadership: No-Nonsense Solutions with Gratifying
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Resolving Complaints for Professionals in Health Care
$13.25
Wendy Leebov's Essentials for Great Patient Experiences: No-Nonsense Solutions with Gratifying Results
$26.49
Working Together for Professionals in Health Care
$13.25
Telephone Skills for Professionals in Health Care
$13.25
Health Care Managers in Transition: Shifting Roles and Changing Organizations (Jossey Bass/Aha Press Series)
$9.59 - $104.01
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager
$7.19 - $18.99
The Health Care Manager's Guide to Continuous Quality Improvement
$20.05
Stress: Controlling It Before It Controls You
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Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
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The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care, 2nd Edition
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Effective Complaint Handling in Health Care/Prepack of 25
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Physician Entrepreneurs: The Quality Patient Experience: Improve Outcomes, Boost Quality Scores, and Increase Revenue
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Positive Co-Worker Relationships in Health Care/Pre-Pack of 25
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Assertiveness Skills for Professionals in Health Care
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Practical Assertiveness for Health Care Professionals/Prepack of 25
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Stress
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Customer Service in Health Care
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Patient Satisfaction: A Guide to Practice Enhancement
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Service Savvy Health Care: One Goal at a Time
$8.89
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care (J-B AHA Press)
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Service Excellence: The Customer Relations Strategy for Health Care
$10.89
