- Keeping Score: Using the Right Metrics to Drive World-Class Performance
- Why TQM Fails And What to Do About It
- Baldridge Award Winning Quality: 13th Edition- Covers the 2004 Award Criteria How to Interpret the Baldrige Criteria for Performance Excellence
- Beyond the Balanced Scorecard: Improving Business Intelligence With Analytics
- Winning Score: How to De and Implement Organizational Scorecards (Quality Management)
- Stephen George
- Roger W. Liska
- Amir Hartman
- Dennis Droge
- Jennifer Wade
- Reza Safa
- Judith Morrison Liska
- Larry Massa
- Mikhail Khorev
- Marion Mills Steeples
- John Zonderman
- Richard E. Maurer
- Christopher Whitney
- David S. Cohen
- George E. Dvorchak Jr.
- David Black
- Janie Clark
- Ralph Alterowitz
- J.P. Russell
- Robert Rodin














